LIVERMORE, CA – Oct. 13, 2017: Q: I’ve had to evacuate. Is there any way I can access my XFINITY services? A: Yes, XFINITY WiFi hotspots in the North Bay, East Bay, West Bay and select areas of Sacramento are open to help residents and emergency personnel stay connected. Access is available to anyone who […]
The restoration of residential and commercial services continues to be a top priority today at Comcast. But the aftermath of the devastating fires have dusted up another concern for residents living in and out of the immediate fire-ridden areas. Air quality in many parts of Northern California has been deemed unhealthy, which poses a risk […]
Updated: Thursday, Oct. 12 at 1:30 PM PST – Livermore Today more residents and business owners are back online. Comcast technicians continue to make repairs as local authorities are allowing access into the damaged areas. In some cities, technicians are running temporary fiber lines to provide service. As commercial power comes back online, more residents […]
Comcast tech crews are not only restoring services to residential customers, business customers are also seeing their services returned. At the peak, it was reported that as many as 63 Ethernet business customers lost services due to the wild fires. As technicians worked around the clock to bring customers back online, now we’ve restored as […]
Comcast has restored services to residents in Windsor, Cloverdale, Healdsburg and Willits. Once given access from emergency personnel, Comcast crews worked to restore the damaged fiber lines. They found the burnt fiber lines and rerouted them temporarily to bring services back up for the Northern California residents.