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Happy Chinese New Year 2020

Wong Fu Productions to Join Comcast for Chinese New Year Festival and Parade

12 months ago

Happy Lunar New Year!

As festivities begin in honor of the Year of the Rat, Comcast is prepping for one of San Francisco’s biggest events. On Saturday, February 8, 2020 Comcast California will be a Procession-level sponsor of the 2020 Chinese New Year Festival & Parade, continuing our ongoing partnership with the San Francisco Chinese Chamber of Commerce.

This year, Comcast is celebrating under the theme of “Connecting People to the Moments that Matter”. “Connecting” and “Making Connections” is at the heart of what we do best at Comcast.

“Chinese New Year is a time when families, friends and loved ones are connecting with each other and celebrating a connection to their culture, food, art, history, music and overall legacy. So, we really wanted that human connection to be celebrated in our presence this year,” said Elaine Barden, Vice President of Business Development and Strategic Initiatives for Comcast in California. “Comcast has always honored Asian-American communities and cultures throughout San Francisco and the entire state of California. With our second year participating in the parade and festival, we feel so privileged to join in the celebration as we commemorate the Year of the Metal Rat.”

Comcast also announced that it will collaborate with Chinese American digital sensation and Bay Area native, Wesley Chan of Wong Fu Productions. Wesley and other Wong Fu Productions friends will meet with festival and parade attendees during the San Francisco Chinese New Year Festival at the Xfinity booth located at the corner of Jackson St. and Grant Ave. Wesley will be documenting his experience before and during the parade in a special video to be featured on . The episode will also be available on X1 in late March.

“As an Asian-American, it means a lot to me to play a role in this year’s San Francisco Chinese New Year celebration,” said Michelle Alba-Chua, Director of Business Operations for Comcast and who will serve as a judge for the Miss Chinatown Pageant. “Participating as a judge during the Pageant and being able to bestow the ‘Comcast Community Service Award,’ recognizing community involvement, will be a truly special moment for me. As an active member of Comcast’s Asian Pacific American (APA) Employee Resource Group (ERG), we have ongoing opportunities to attend events, network and celebrate our culture and heritage, which is so important to me both personally and professionally.”

As the Chinese and Lunar New Year celebrations continue, Xfinity TV customers will be able to access thousands of hours of Asian and Asian American entertainment in one curated destination via Xfinity On Demand. From January 20th to February 9th,  Xfinity X1 customers can also browse and navigate the experience with the X1 Voice Remote by saying “Asian American” to watch recent international hits from China, such as The Wandering Earth, Iceman, The Palace; and the 2020 Golden Globes winner, The Farewell. Content from streaming services like Netflix and Amazon Prime Video are also available, including KOCOWA offering full seasons of Korea’s most popular TV series on demand, such as Stove League and VIP.

On this Lunar New Year, Comcast wants to wish everyone a prosperous Year of the Rat, filled with good fortune, good health and transformative connections!

Filed Under: Community Investment, Holiday, In Your Area, XFINITY Promotions

Public Safety Power Shutoff

An Xfinity technician examines a forest

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

  • Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
  • Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
  • Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
  • Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
  • Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
  • Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast Business

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According to Visit California, the state is expected to lose $78.8 billion in travel spending from the highest travel in 2019 and is not expected to go back to those levels until 2024. Hotels and restaurants are facing new challenges as they prepare to reopen, and health and safety measures are under the microscope like […]

Community Impact

A Look Back at 2020: Our Year in Review

3 weeks ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event.  Across the company and […]

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