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Comcast Techs Social Distancing on the job in Denve Friday, May 08 in Denver.

Comcast Brings Xfinity and Comcast Business Services to Cool and Georgetown

6 months ago

If you are among the homes or businesses in Cool and Georgetown who have been waiting for super-fast Internet speeds, state-of-the-art WiFi, TV channel choices galore, or an awesome mobile phone option, the wait is over.  Comcast will bring its full line of award-winning Xfinity products, along with its leading-edge Comcast Business services, to Cool and Georgetown.

Xfinity Brings the Awesome to Your Home

With Xfinity, Comcast delivers the best in TV, Internet, WiFi and home automation, all working together to give Cool and Georgetown customers instant access to the things that matter most – anywhere, anytime.

Cool and Georgetown residents now have access to the following offerings from Comcast:

Xfinity TV — Xfinity X1 is a game-changer, allowing you to search and discover the content you love like never before. Customers can navigate live TV, on demand movies and shows, web video, and online streaming services like Netflix, Amazon and YouTube in a simple, fast and intuitive way. With the X1 Voice Remote, just say what you want – in English or Spanish – and the system takes care of the rest. Xfinity Stream extends the X1 experience to laptops, phones and tablets, giving customers even more flexibility to enjoy their entertainment, at home or on-the-go.

Xfinity Internet — Xfinity Internet gives customers unprecedented access and control over one of the most important technologies in their lives. Cool and Georgetown now has access to the blazing fast, gigabit speed Internet service from Comcast.

In addition, Comcast is offering an in-home WiFi service called xFi, which is a personalized home WiFi experience that gives people a simple digital dashboard to set up their home WiFi network, find their password, see what devices are connected, troubleshoot issues, set parental controls, and even pause WiFi access during dinner or bedtime. The xFi experience can be controlled via a mobile app, website and on the TV with the X1 voice remote, using either English or Spanish.

Services that Go Beyond Fast for Your Business 

Comcast Business – which features a range of Ethernet, Internet, Wi-Fi, TV and other services – will be available to Cool and Georgetown companies of all sizes.

Powered by an advanced network, and backed by 24/7 customer support, Comcast Business is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market (very large businesses) as well.

Ideal for small to mid-sized businesses, retail stores, branch offices and franchise locations, Comcast Business Internet provides a fast, reliable, secure and scalable Internet solution enabling businesses to better connect with employees, customers and suppliers, which saves time and money. Comcast Business also offers Ethernet service, which is designed for mid-size to large organizations in the commercial, health care, education and government sectors who need to operate at peak performance, with speeds up to 10 gigabits-per-second.

WiFi Pro makes sure that there is consistently great coverage throughout the business’s location. Beyond that, businesses can use WiFi Pro to easily set up and manage separate WiFi networks: one for employees, one for customers. For companies interested in keeping an eye on the business from anywhere, Comcast Business provides its SmartOffice™ solutions, including video monitoring with 1080p High Definition cameras and motion detection (including night vision) which can be accessed using a mobile app so businesses can stay connected any time from any device.

X1 for Business is another high-value product that Cool and Georgetown businesses can take advantage of.

“With X1 for Business, companies can now offer their clients the same award-winning video experience our residential customers enjoy every day at home,” said Kristeen Cominiello, Vice President, Comcast Business, California Region. “X1 for Business is a great choice, whether it’s for a bar or restaurant that wants to have TV entertainment in the background or a business that wants to provide viewing options for guests in a lobby or waiting room.”

Designed for bars, cafes, restaurants, hotels, gyms, medical offices and other businesses both large and small, X1 for Business includes easy search and navigation features, voice control functions and the X1 Sports App, a picture-in-picture, sports content platform with team and player profiles and stats, and real-time, game-specific data. It enables businesses to offer top TV channels, live sports, local news, children’s shows and much more.

Every business wants fast, reliable Internet service, whether it’s for day-to-day operations or to provide customers with a great online experience. Comcast Business offers the speeds and services businesses need, with no data caps and dedicated service and support. Innovative features like Connection Pro are designed to keep businesses up and running no matter what happens. For instance, if the power goes out, Connection Pro automatically shifts to 4G LTE Internet as a backup to ensure that businesses can still operate and work can go on.

These are just a few of the great products offered by Comcast Business and now available to companies in Cool and Georgetown. Companies and homes alike can now be equipped with Comcast services to ensure fast and reliable connection. Comcast is excited to being a part of the community in Cool and Georgetown.

Filed Under: California News, Comcast Business, In Your Area, Small Business, XFINITY Products & Services, XFINITY TV

Public Safety Power Shutoff

An Xfinity technician examines a forest

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

  • Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
  • Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
  • Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
  • Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
  • Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
  • Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

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