For the fourth time in about as many weeks, Comcast’s network in Fremont has been vandalized, causing significant damage.
As a result, customers in the City of Fremont may be experiencing service disruptions. Comcast technicians are on the scene and working as fast and safely as possible to repair our system and restore service.
Since the first incident of vandalism occurred, Comcast’s technical teams have worked diligently to protect our network and make it even more secure. We have taken numerous steps to harden our infrastructure. However the vandals still managed to access and cut through our fiber cables.
Comcast is working with Fremont City leaders, local authorities and law enforcement to identify ways to further protect our network, as well as identify and apprehend the perpetrators of these attacks.
We understand and share the frustration that our Fremont customers are experiencing as a result of these multiple incidents of vandalism. Comcast apologizes for the service disruption of services caused by these attacks and wants to assure our customers we are doing everything possible to restore services and prevent issues in the future.