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Sacramento Hit Hard Saturday Night – Restoration Efforts Continue

January 8, 2023

Thousands of Comcast’s customers are currently experiencing power outages, especially in Sacramento, where a powerful storm with winds that reached 60 mph Saturday night left thousands without electricity.

As of 4:00 PM Sunday, the Sacramento Municipal Utility District (SMUD) reported 63,000 customers affected by the outages, while PG&E reported 83,000.

Comcast’s network requires commercial power to operate. Our teams are aware of these massive outages and are working with the commercial power providers to assess lines and equipment once power has been restored.

Our Comcast Network Impact Map shows where customers without service are currently located. For our crews to make the necessary repairs to restore service, they must first have access to the area. This issue is currently a problem given that some roads, especially in remote areas, remain closed due to fallen trees and debris. 

Once power is restored, our teams will receive the green light to look for damaged lines and downed poles. For example, our crews are physically inspecting equipment and services in areas where power has been restored in the North and East Bay.

We understand these power and services outages are a painful inconvenience and want to assure you that our teams are committed to restoring your services as quickly and safely as possible.

Lastly, download the  Xfinity App to get updates on outages, service interruptions and see when your service is expected to be restored. 

Filed Under: Uncategorized

Community Investment

Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco

Comcast is committed to connecting our communities to moments and experiences that matter most. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. This year, on […]

Comcast Business

Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco

February 6, 2023

For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. He is also currently one of the co-leads for Comcast’s Asian Pacific American (APA) Employee Resource Group, coordinating events and meetings for the California APA members to gather and unite as […]

Community Impact

Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco

February 3, 2023

Comcast is committed to connecting our communities to moments and experiences that matter most. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. This year, on […]

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