innovation

Need For Speed: Comcast And Aerial Sports League Host Biggest Drone Race In California History

2 years ago

In a celebration of speed and to promote Gigabit Internet service for homes and businesses throughout Greater Sacramento and its entire California region, Comcast partnered with the Aerial Sports League to host The Xfinity California Drone Speed Challenge – Level 2 at Golden 1 Center in Sacramento last week. Drone pilot team finalists were selected […]

2nd Annual Millennial Tech & Change Summit Features Inspiring Entrepreneurs, Innovative Ideas and Compelling Conversations

3 years ago

Entrepreneurs using technology to create social impact – and the investors who fund and support them – spent a day in San Francisco on November 30 sharing ideas, discussing challenges and offering advice at the 2nd Annual Millennial Tech & Change Summit. This year’s Summit focused on four key themes: Smart Cities Diversity & Inclusion […]

Celebrating Girl’s Festival 2017

3 years ago

Last Sunday, women from across the country descended on Oakland for the WorldWideWomen Girl’s Festival. Currently in its second year, the festival’s mission is to connect girls to valuable programs and services that support and empower their lives. While Oakland is the first location to host the festival, the organizers, the WorldWideWomen Foundation, hope to […]

Neon Lights and California’s Fastest Pilots Take Over the Former SF Exploratorium for a Memorable Drone ‘Drag Racing’ Experience

3 years ago

Comcast Xfinity and the Aerial Sports League transformed the former Exploratorium building in San Francisco into a wild, gravity defying “Twisted ¼ Mile” to decide, for the first time, who is the fastest drone pilot in California. To celebrate Comcast Xfinity’s new Gigabit Internet speeds, the California Drone Speed Challenge pitted 16 of California’s fastest, […]

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

A Look Back at 2020: Our Year in Review

3 weeks ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event. Across the company and […]