AI in Action: How Bay Area Companies Are Using AI to Secure, Streamline, and Scale

Artificial Intelligence is no longer a distant concept. It’s a driving force behind innovation, security, and growth across industries. That message resonated clearly at “AI in Action: How Bay Area Companies are Using AI to Secure, Streamline, and Scale,” an exclusive event hosted by Comcast Business and the San Francisco Business Times at KQED Headquarters in San Francisco.

The evening brought together business leaders, technology innovators, and AI enthusiasts for a dynamic panel discussion and networking reception. Attendees gained first-hand insights into how AI is being deployed today—from enhancing cybersecurity to transforming customer experiences and empowering employees.

The panel discussion featured leaders in the AI space, including Jordan Orlick, CEO and Co-Founder of LetzChat; Saurabh Kumar, CEO and Co-Founder of Rezolve.ai, and Romy Ricafort, Senior Director of Sales Engineering for Comcast Business’ West Division. The panel was moderated by Pete Casillas, Market President & Publisher of the San Francisco Business Times.

Each speaker shared how their organizations are leveraging AI to solve real business challenges:

Comcast Business is using AI to proactively detect and neutralize cyber threats often before customers even notice. Romy Ricafort emphasized the importance of secure connectivity and tailored solutions that scale with customer needs, noting that AI helps “take the noise out of the day” so businesses can focus on their goals.

LetzChat is revolutionizing real-time language translation with AI-powered tools that deliver 98–99% accuracy. Jordan Orlick encouraged attendees to “just try it”—start small, ask in-depth questions that include great detail, and let AI enhance both personal and professional productivity.

Rezolve.ai is transforming employee support by automating tasks like payroll and HR inquiries. Saurabh Kumar likened the AI revolution to the Industrial Revolution, but faster, and stressed the importance of becoming active users to truly appreciate its potential.

Throughout the discussion, several themes emerged:

• Cybersecurity: AI helps companies stay ahead of increasingly sophisticated digital threats. Tools like endpoint detection and response, threat hunting, and 24/7 monitoring are becoming essential.
• Operational Efficiency: Businesses of all sizes integrate AI to streamline processes, personalize experiences, and boost productivity.
• Workforce Transformation: AI is enhancing jobs. It helps developers, customer service teams, and other roles become more effective.
• Local Impact: The Bay Area continues to lead the global AI movement, with companies using AI to drive economic growth and innovation.
• Ethical Considerations: Transparency, governance, and responsible implementation were highlighted as critical guardrails for AI adoption.

Whether you are a startup or a global enterprise, the panelists offered practical advice for getting started with AI. Focusing on a small work or personal project, asking AI platforms complex questions, and networking with others can kickstart one’s AI journey.

As Kumar noted, these conversations help create digital opportunities and ensure companies of all sizes can harness AI responsibly and effectively. Attendees left with actionable insights, new connections, and a deeper understanding of how AI is shaping the future, starting right here, proudly, in the Bay Area.