Comcast NBCUniversal Contributes Nearly $1.5 Million in Cash and In-Kind Support for Northern California Wildfire Relief Efforts

3 years ago

$500,000 Cash Donation to North Bay Fire Relief Fund Provides Support for the Residents
and Communities Comcast Serves Throughout the Impacted Areas

LIVERMORE – Oct. 18, 2017 – Comcast NBCUniversal today announced it will donate $500,000 in cash to the North Bay Fire Relief Fund, and almost $1 million worth of in-kind support for the affected communities.

Comcast will produce advertising spots and donate advertising time on its cable systems to build awareness and solicit donations to the North Bay Fire Relief Fund. The Fund has been established to provide much needed assistance to residents affected by the North Bay Fires in Northern California.

“These fires are the most deadly and devastating in California’s history and our hearts go out to all of who have been impacted,” said Dave Watson, Senior Executive Vice President of Comcast Corporation and President and CEO of Comcast Cable. “With this contribution to the fire relief efforts, Comcast is supporting the communities we serve and providing aid in the rapid recovery and restoration of the affected areas.”

In addition to opening up its Xfinity WiFi hotspots throughout the Northern California region, Comcast is also providing a range of Internet, WiFi, Wireless, Phone and Video services to evacuation/community support centers throughout the area, installing TVs with video services at evacuation centers and donating technology services to numerous Emergency Response and Fire Command centers.

Throughout the areas impacted by the fires, Comcast is working in partnership with local authorities, as well as utility and other infrastructure and service providers to ensure that service restoration efforts can take place quickly, while working within safety guidelines and other incident response protocols.

For more information about our overall response and support during the Northern California wildfires, visit https://california.comcast.com/.

About Comcast

Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest video, high speed internet, and phone providers to residential customers under the XFINITY brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the XFINITY brand. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

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Media Contacts:

Comcast Philadelphia:

John Demming
215-286-8011
John_Demming@comcast.com

Jenni Moyer
Jenni_Moyer@comcast.com
215-286-3311

Comcast California

Joan Hammel
925-519-4874
joan_hammel@comcast.com

Jenny Gendron
925-784-2730
jenny_gendron@comcast.com

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

A Look Back at 2020: Our Year in Review

3 weeks ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event. Across the company and […]