About

Comcast is deeply committed to California, where our nearly 5,000 employees serve more than 3 million customers throughout the state.

Comcast is California’s leading provider of XFINITY® video, high-speed Internet, “smart home” and phone services. Our X1 entertainment platform — with its innovative voice remote and Netflix and Amazon integration — is changing the way our customers experience TV. Xfinity Mobile uses America’s largest 4G LTE network combined with the most WiFi hotspots nationwide to give customers a better wireless experience. Xfinity Internet gives customers unprecedented access and control over one of the most important technologies in their lives. We are delivering gigabit speeds, have built the largest network of WiFi hotspots in the U.S. and crated a new, fully personalized home WiFi experience.

For business customers, Comcast Business offers Ethernet, Internet, WiFi, Voice, TV and Managed Solutions to help businesses transform with technology. Comcast built the nation’s largest Gig-speed network, and now we’re enabling businesses to go “Beyond Fast.” There’s a choice for every business, including WiFi that thinks about what your customers want. And complete 4G-LTE backup for reliability so business goes on, even if the power goes out. Since 2011, Comcast has invested $8 billion in California to build, enhance and maintain our systems, networks and infrastructure. As a result, we have been able to continuously increase the features, capacity, reliability and performance we offer our customers.

We are also committed to making the Internet accessible to as many families in California as possible. In fact, California is the #1 state in the nation to help close the digital divide with Comcast’s Internet Essentials program. Nearly 200,000 households, or nearly 800,000 Californians, have signed up for Internet Essentials as of late 2018.

We leverage our media and technology assets across Comcast NBCUniversal to benefit the communities where our employees, customers and partners live, work, play and serve. Since 2011, we have invested more than $381 million in cash and in-kind contributions to local organizations that share our commitment to improving communities.

Comcast and NBCUniversal have long recognized that members of the military bring exceptional strengths to the workplace and we actively recruit veterans. Comcast has a commitment to hire 11,000 reservists, veterans and their spouses or domestic partners, bringing our total to 21,000 military hires by the end of 2021.

Former members of the military are just one of the diverse talent pools we draw from and we have employee resource groups (ERGs) dedicated to Veterans as well as Women, Hispanics, LGBTQ, African American and Asian Pacific Islanders. These ERGs offer mentoring programs and networking opportunities to help employees grow professionally and personally.

If you’re looking for Comcast’s national newsroom, you can click here.

If you’re looking for our national blog, Comcast Voices, you can visit that site here.

About Comcast Corporation
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with three primary businesses: Comcast Cable, NBCUniversal, and Sky. Comcast Cable is one of the United States’ largest video, high-speed internet, and phone providers to residential customers under the Xfinity brand, and also provides these services to businesses. It also provides wireless and security and automation services to residential customers under the Xfinity brand. NBCUniversal is global and operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures, and Universal Parks and Resorts. Sky is one of Europe’s leading media and entertainment companies, connecting customers to a broad range of video content through its pay television services. It also provides communications services, including residential high-speed internet, phone, and wireless services. Sky operates the Sky News broadcast network and sports and entertainment networks, produces original content, and has exclusive content rights. Visit https://corporate.comcast.com/ for more information.

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.