Employee Profiles

Honoring the Women at Comcast Who Served Our Country

2 months ago

Featured Image (left to right): Jane Bertolo, Angelica Magpusao’s husband, Crystal Hasen during their time in the Marine Corps November is a special time at Comcast NBCUniversal when we celebrate our commitment to building an inclusive workplace for military community employees while also taking extra care to show our gratitude to military customers and communities. Comcast […]

The Journey of a Cultural Connection

11 months ago

For decades the San Francisco Chinese New Year Parade has stood as a testament to people coming together to celebrate new beginnings. This event spans across generations. When looking out into the crowd you see families gathered to connect to their culture over this significant holiday. We at Comcast strive to connect people to the […]

Meet Mike Burnett, Comcast California’s New VP of Field Operations

11 months ago

A husband and father of three, an avid golfer, a fitness aficionado, a wine lover (in moderation) and a cable industry expert. That’s Mike Burnett in a nutshell. Prior to coming to California, Mike served as Vice President of Field Operations in the Oregon/SW Washington region. Mike also previously served as Vice President of Sales […]

Table of Experts: How New Digital Technologies are Transforming the Patient Experience

1 year ago

At a forum hosted by the Sacramento Business Journal, panelists Jeff Lewis, vice president of data product management at Comcast Business, Mark O’Leary, vice president of enterprise services at Comcast Business, Katie Simpson, director of strategic partnerships and innovation at Sutter Health, and Chris Waugh, chief innovation officer at Sutter Health, discussed how emerging digital […]

“It’s About the People”: Meet Sonya Echols, the New VP of Human Resources for Comcast California

1 year ago

We sat down with Sonya Echols, the new Vice President of Human Resources for Comcast California, to hear about her 2020 goals, her journey from the health care industry to Comcast, and what it means to be a bold thought leader. Prior to Comcast, Sonya led Human Resources for 13,000 employees at DaVita Medical Group […]

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

A Look Back at 2020: Our Year in Review

3 weeks ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event. Across the company and […]