What an incredible year 2019 was! From parades to conferences; from supporting our communities impacted by natural disasters to closing the digital divide, Comcast is proud to give back to the communities where we live and work. At Comcast, we pride ourselves on creating special moments of connection. We do this with the help on […]
Festive Fleet, a Celebration of Connection With Our Customers
At Comcast, we pride ourselves on creating truly special moments of connection. We value every opportunity we get to connect with our customers. Whether that takes place at one of our Xfinity stores, online, over the phone, but especially when we enter a customer’s home. We value every point of interaction we have with our […]
Free Flex TV Box for Xfinity Internet-Only Customers
This blog was guest written by Claudya Martinez. Are you an Xfinity Internet-Only customer? If you are, like I am, I want to make sure you know that you can get an Xfinity Flex Box for free! Yup, at no extra cost to you as in “get one because it’s FREE and you’ll thank me!” […]
Building a Culture Around CX
By Kristy Schaffler, Director of Customer Experience, California, Comcast I applaud any business that focuses on delighting its customers. These organizations are clearly on the side of the angels and sure to reap big rewards down the line. Good customer experience (CX) makes someone five times more likely to recommend a company and more likely to […]
Parental Controls Give Me Peace of Mind on Date Nights
This blog was guest written by Claudya Martinez. Technology is great except for when it isn’t, like, when you are trying to set up parental controls, but it’s so dang complicated that you end up screaming the kind of R-rated words that you are trying to protect your kids from. Been there, done that. But […]
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