By Marisa Bearden It was a Saturday night and my fiancé and I were watching one of our favorite shows — Tiny House Nation on Netflix — when suddenly that horrifying red buffering circle appeared on our screen. Immediately, doom set in as we frantically tried to go back to the home screen and then […]
Two Months and Fourteen Days Later
It’s been two months and 14 days since I’ve become a college graduate and a working woman. Not too long ago I graduated from CSU, Chico. I worked hard for four years and earned a degree in journalism with an option in public relations. Immediately after graduating I started my career at Comcast. Yes, you […]
Hey Napa, 300 Looks Good On You…
Since 2015, we’ve been hard at work improving the customer experience. Part of that transformation is creating an interactive space for customers to play with our products. We’re changing not only the look-and-feel of our stores, but we’re also designing them with the community in mind. We’ve moved from a transactional model to an experiential […]
Aaron Walker: Future-Proofing the Sacramento Valley
Q: What is your new role? A: I’m the Vice President of Technical Operations for the Sacramento Valley area. I lead a group of six hundred employees that are responsible for delivering Comcast customers the best experience. My team includes field personnel, more commonly known as “techs” who visit customers’ homes. They perform installs and […]
Xfinity Mobile Introduces Bring Your Own Device (BYOD) in California
Comcast announced today that Xfinity Internet customers can now bring their own device (BYOD) to Xfinity Mobile by visiting Xfinity Store locations across the country. Select, unlocked iPhone models can be activated on the Xfinity Mobile network, and devices that don’t qualify may be eligible to be traded in for a gift card equal to […]