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Comcast Business Expands Nation’s Largest Gig-speed Network to the West

3 years ago

DOCSIS 3.1-based gigabit internet service now available to Comcast Business customers in California, Colorado, Houston, Kansas, Minnesota, Missouri, Oregon, Utah and Washington

Comcast Business today announced the expansion of its DOCSIS 3.1-based internet service to business customers in the Western United States, including California, Colorado, Houston, Kansas, Minnesota, Missouri, Oregon, Utah and Washington.

With the continued roll out of its gig-speed network, Comcast’s “Business Internet 1 Gig” and “Business Internet 500” speed tiers are now available to business customers in the West, Central, Mid-Atlantic and Northeast service areas using the company’s existing network, without the need for costly and disruptive construction of new network facilities.

“With more companies adopting cloud-based services, leveraging SD-WAN to connect branch locations, and using high-performance internet as a competitive differentiator and growth tool, it’s more important than ever that organizations manage their current bandwidth needs while also planning for the future requirements and the dynamics of the digital transformation of businesses,” said Peter Neill, vice president of Comcast Business for Comcast’s West Division. “Our gig-speed network allows businesses to quickly and easily scale network capacity at their locations and leverage innovative technology services to keep customers happy and increase the bottom line.”

Comcast’s DOCSIS 3.1-based business internet service provides gigabit speeds for any business environment – whether a distributed enterprise with locations across the country or a small business with only a handful of locations. Its speed and cost efficiencies make it ideally suited for government agencies and organizations in the retail, healthcare, manufacturing, hospitality and education industries.

Business Internet 1 Gig and Business Internet 500 enable Comcast Business to deploy gigabit service widely across its existing network and reach more customers. With the addition of the markets announced today, DOCSIS 3.1-based internet service is now generally available across Comcast’s national footprint. The service tiers complement existing gigabit and multi-gigabit options already available to Comcast Business customers, including Comcast Business Ethernet, which the company launched in, and has been expanding nationally since, 2011. Ethernet services can support speeds of up to 100 Gigabits-per-second (Gbps) over fiber.

Pricing for these services varies based on business location and number of locations to be served as well as the services to which the business currently subscribes. Customers can contact their local Comcast salesperson or agent for more information. Organizations already served by Comcast can upgrade to Business Internet 1 Gig or Business Internet 500 by calling 855.319.0093 or visiting: http://business.comcast.com/gig.

Filed Under: California News
Tagged With: Comcast Business, gig

Public Safety Power Shutoff

An Xfinity technician examines a forest

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

  • Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
  • Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
  • Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
  • Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
  • Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
  • Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast Business

PODCAST ALERT: How Technology has and will help Reopen and Transform the Hospitality Industry in California

2 weeks ago

According to Visit California, the state is expected to lose $78.8 billion in travel spending from the highest travel in 2019 and is not expected to go back to those levels until 2024. Hotels and restaurants are facing new challenges as they prepare to reopen, and health and safety measures are under the microscope like […]

Community Impact

A Look Back at 2020: Our Year in Review

3 weeks ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event.  Across the company and […]

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