Comcast Opens 7,000 WiFi Hotspots to Aid Kincade Fire-Impacted Residents and Emergency Personnel

To help residents and emergency personnel stay connected during the Kincade fire, Comcast is opening 7,000 Xfinity WiFi hotspots in Sonoma and Napa Counties for free to anyone that needs them – including non-Xfinity customers. Private Xfinity WiFi hotspots (such as those in customers’ homes) will not be opened up to others.

For a map of Xfinity WiFi hotspots, which are located at small businesses and in outdoor locations such as shopping districts and parks, please visit www.xfinity.com/wifi.

Once at a hotspot, select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.

Xfinity Internet customers can sign in with their username and password, and they will be automatically connected at Xfinity WiFi hotspots in the future.

Non-Xfinity Internet subscribers should visit the “Not an Xfinity Internet Customer” section on the sign-in page to get started.  Non-customers will be able to renew their complimentary sessions every two hours.

If you are prompted for a password or other login credentials, then you are attempting to access an Xfinity WiFi hotspot that is located in a home, not in a business or outdoor location. This hotspot is not a part of the free Xfinity WiFi access program.

Please follow @ComcastCA on Twitter or visit california.comcast.com for updates.