Community Investment

Comcast and Olympian Simone Manuel are Helping Close the Digital Divide in Oakland

7 hours ago

Today Comcast announced plans to equip 20 Oakland community centers and parks and recreation facilities with free WiFi for the next three years. As part of its Lift Zones initiative, the company will provide robust WiFi coverage in these safe spaces, to help ensure Oakalnd students can remain online during the school year and continue to participate in distance learning. The announcement was […]

Standing as One with the Asian American Community

2 days ago

While the devastating impact of COVID-19 has taken its toll on all communities, Asian Americans have been hit particularly hard as the pandemic has mutated into a virus of hate, harassment and violence. In response to the most recent attacks against the elderly, Comcast, NBC Bay Area, Telemundo and the Asian Pacific Fund have launched […]

Comcast apoya el relanzamiento de La Prensa Sonoma

7 days ago

Después de un año de la interrupción de imprimir, la company editorial de The Press Democrat, Sonoma Media Investment (SMI), ha relanzado su publicación de noticias de español, La Prensa Sonoma. En Septiembre del 2016, La Prensa Sonoma vio su primera versión imprimida para expandir los productos de contenido y publicidad de SMI para la […]

Comcast Supports the Relaunch of Spanish-language Newspaper La Prensa Sonoma

7 days ago

Sonoma Media Investments (SMI), publisher of The Press Democrat, is relaunching its Spanish-language newspaper, La Prensa Sonoma, after a one-year hiatus. The relaunch is a joint effort, made possible by a new partnership between SMI and Comcast. Originally launched in print in September of 2016, La Prensa Sonoma was developed to expand SMI’s content and advertising products and engage Sonoma County’s growing Latino […]

Ringing in the Year of the Ox with SF Chinese Chamber of Commerce

2 weeks ago

Happy Lunar New Year! Last January we gathered in San Francisco for the Chinese New Year Parade to celebrate the new year with the San Francisco Chinese Chamber of Commerce and the community. This year, while unable to gather for a parade we are still honoring the holiday and continuing our ongoing partnership with the […]

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Powerful Winter Storm Creates Power Outages and Impacts Comcast Services

An “atmospheric river” winter storm has brought heavy rain, high winds, flash floods, avalanche warnings and extensive power outages to much of Northern California.

The storm has created impacts from the Sierra to Fresno, including the Bay Area and throughout numerous coastal communities. The system is expected to continue bringing heavy rain and wind to the area through Friday.

Numerous communities are experiencing power outages and thousands were told to evacuate in the Santa Cruz, California region.

Comcast services require commercial power to operate. Internet and video, as well as landline and even mobile phone services for homes and businesses, may stop functioning within hours after the commercial power is shut off.

Comcast understands this disruption to services can have a major impact on people’s lives and businesses, especially during the global pandemic.

The safety of our communities and employees is our utmost priority and Comcast takes special care during storms to ensure public safety. Once commercial power is restored, we will restore Comcast services that have been affected as quickly as possible in accordance with public safety and regulatory guidance.

Here are a few things you can do to stay informed:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Accountto check if your service has been restored.
Comcast Business customers can check their My Accountapp or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blogwhere we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we post valuable updates regularly.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast and Olympian Simone Manuel are Helping Close the Digital Divide in Oakland

7 hours ago

Today Comcast announced plans to equip 20 Oakland community centers and parks and recreation facilities with free WiFi for the next three years. As part of its Lift Zones initiative, the company will provide robust WiFi coverage in these safe spaces, to help ensure Oakalnd students can remain online during the school year and continue to participate in distance learning. The announcement was […]