Today marks National Family Owned & Operated Businesses Day, and Comcast is celebrating by spotlighting a local small business: Uchiwa Ramen Restaurant.
With two locations in San Rafael and Emeryville, Uchiwa Ramen (a Comcast Business customer) has the tools and resources needed to create a reliable technology network that helps to simplify the management of overall operations as well as employees’ daily tasks, ultimately contributing to a more seamless customer experience when dining.
With Comcast Business Internet and Connection Pro, Uchiwa Ramen co-owner Kevin Fong and his team can manage operations at both restaurants with the confidence that their technology will help keep things running smoothly. To keep orders coming in, and customers happy, it is critical that the Uchiwa Ramen team has a strong internet connection – the business’ point of sale (POS) system relies on its network to process dine-in and take-out orders, and Fong regularly receives important documents from his vendors over email. With Comcast Business Internet and Connection Pro, not only does Uchiwa Ramen have a reliable, fast internet connection, they also have the backup solution in place to help the network stay up and running in the face of outages.
Fong is dedicated to ensuring that the food, customer service and staffing of Uchiwa Ramen remains consistent across his two locations, which is why choosing an affordable, reliable technology provider was such an important commitment.
“With two different locations, in two completely different markets, it has been a relief to have a technology network from Comcast Business,” said Kevin Fong, co-founder of Uchiwa Ramen. “When it comes to reliability, service and bandwidth, Comcast Business has been a reliable partner to work with. It was a no-brainer to work with them.”
When Uchiwa Ramen opened its first location in San Rafael in 2014, there were no other dedicated ramen restaurants in the county. As restaurant guests increasingly sought out more healthier food options, Fong and his team delivered with their take on traditional ramen dishes as well as Asian fusion food – both of which use all-natural ingredients and are low in fat. Following the success of the first location, Fong opened a second store at a mall in Emeryville. With this second location, he hopes to continue to raise awareness for Asian cuisine, and experiment with all-new fusion dishes.
“Restaurants like Uchiwa Ramen are the lifeblood of our communities, bringing variety and vitality to our local storefronts and introducing us to delicious, unique dishes that we may not have ever tried on our own,” said Jacob Mitchell, vice president of sales and marketing for Comcast’s California Region. “We are proud to provide Uchiwa Ramen with these technology solutions, as they support such a trailblazing business that not only serves great food, but is dedicated to educating the public on the food and its origin.”
Learn more about Uchiwa Ramen here: https://www.uchiwaramen.com/
