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Gear up for 2020 With Comcast Business Solutions

1 year ago

Looking to grow your business in 2020 and beyond? At Comcast Business, we offer Ethernet, Internet, WiFi, Voice, TV and Managed Enterprise Solutions to help organizations of all sizes transform their business. Here are a few ways our products and services can help you kick off the new year – and the new decade – right:

  • Help guard against cyberattacks – To protect against costly malware, ransomware and bots, businesses need to implement 360-degree cybersecurity measures that include anti-virus programs, firewalls and network security solutions that proactively protect all devices connected to your network. Comcast Business’ cloud-based network security solution, SecurityEdge™, can provide greater protection so you can focus on what matters most – growing your business.
  • Ditch lag times and satisfy your need for speed – The pace of business is faster than ever. And, to keep up, businesses need the fastest Internet possible. Fortunately, Gig-speed Internet removes the limitations and lags so working with massive files and supporting cloud-based applications is a breeze. In fact, with speeds up to 1,000 Mbps, Gig-speed Internet can help your business work up to 20 times faster to improve collaboration, support more devices and run cloud applications without a hitch.
  • Enhance employee and customer experience with WiFi and Business TV – Guest WiFi is more than just a great way for customers to stay connected when they’re at your business, it also can serve as a marketing tool to build your customer database, provide personalized experiences that will delight guests and get rich insights into the behavior of your customers. Additionally, whether in an office setting, restaurant, hotel or retail space, TV services at your business also can benefit both your customers and employees. Keep your employees informed on the latest news and entertainment by offering TV in a break room. And, keep your customers or clients happy with TV in your reception area while they wait for an appointment or meeting. The award-winning X1 for Business video platform offers easier search and navigation, voice control, picture-in-a-picture and a sports content companion called the X1 Sports App that includes team and players profiles, statistics and real-time, game-specific data.
  • Keep your employees and business secure – Comcast Business offers a multitude of solutions, including SmartOffice, a video surveillance product designed to improve efficiency through advanced interior and exterior monitoring. With SmartOffice, businesses can record, store, access and share surveillance video on a 24/7 basis to oversee their business property from anywhere, through the online portal or mobile app. SmartOffice also provides secure cloud-based storage and instant access on your mobile devices to watch live footage and playback video.
  • Promote sustainability – Technology is arguably one of the biggest drivers behind a business’ sustainability efforts. One tech game changer is the adoption of a cloud-based (serverless) infrastructure to help organizations reduce their carbon footprint by lessening the amount of physical hardware necessary on-site. And, by enabling the access of information anywhere, it also supports workforce flexibility such as work-at-home initiatives – thereby reducing carbon emissions created by the daily commute to the office.

2020 is shaping up to be another exciting year. We hope it’s a prosperous one for you and your business!

Filed Under: Comcast Business

Public Safety Power Shutoff

An Xfinity technician examines a forest

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

  • Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
  • Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
  • Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
  • Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
  • Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
  • Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast Business

PODCAST ALERT: How Technology has and will help Reopen and Transform the Hospitality Industry in California

2 weeks ago

According to Visit California, the state is expected to lose $78.8 billion in travel spending from the highest travel in 2019 and is not expected to go back to those levels until 2024. Hotels and restaurants are facing new challenges as they prepare to reopen, and health and safety measures are under the microscope like […]

Community Impact

A Look Back at 2020: Our Year in Review

3 weeks ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event.  Across the company and […]

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