Programming

Xfinity lanza una experiencia de noticias electorales interactiva, personalizada y bilingüe por X1 y Flex

5 months ago

Desde marzo, la audiencia de noticias en las plataformas de Xfinity ha aumentado en un 38% comparado con el mismo período del año pasado. Por tanto, Xfinity ha hecho aún más fácil para sus usuarios el acceso a información relacionada con las elecciones a través del menú virtual Election Central, disponible en X1 y Flex. […]

Comcast Celebra El Mes De La Herencia Hispana

5 months ago

En honor al Mes de la Herencia Hispana, que comienza el 15 de septiembre, Comcast está seleccionando miles de horas de programación y una experiencia virtual única que brindará la oportunidad, a familias e individuos de todas las edades, de aprender sobre la cultura hispana y sus tradiciones, celebrar esta comunidad especial y compartir sus […]

Cómo ayudar a que los niños mantengan un uso saludable de sus pantallas durante un verano tan inusual

7 months ago

English version begins after Spanish version. Mientras muchos niños y adolescentes continúan pasando más tiempo y energía en línea, sus padres siguen buscando cómo proveerles un balance y recuperar algo de control. Según una encuesta, el 75% de los padres admitieron que durante el comienzo de la cuarentena, sus hijos pasaban más de seis horas […]

Comcast Celebrates the 50th Anniversary of Pride Month

8 months ago

This year’s Pride celebration might look different, but the spirit of honoring equality transcends any physical barrier. While the pandemic has impacted many aspects of our lives, at Comcast, we are proud to celebrate with our LGBTQ+ community on this landmark celebration, the 50th anniversary of Pride Month—even if it’s in a virtual setting. Through […]

Keeping the Heart in (Virtual) Pride Month

8 months ago

By John Zipperer, Vice President of Media & Editorial, The Commonwealth Club of California As the Bay Area began to implement the shelter in place in early March, due to the pandemic, we knew this year’s Pride festivities might look different. We learned how the organizers of San Francisco Pride, the largest parade in San […]

Powerful Winter Storm Creates Power Outages and Impacts Comcast Services

An “atmospheric river” winter storm has brought heavy rain, high winds, flash floods, avalanche warnings and extensive power outages to much of Northern California.

The storm has created impacts from the Sierra to Fresno, including the Bay Area and throughout numerous coastal communities. The system is expected to continue bringing heavy rain and wind to the area through Friday.

Numerous communities are experiencing power outages and thousands were told to evacuate in the Santa Cruz, California region.

Comcast services require commercial power to operate. Internet and video, as well as landline and even mobile phone services for homes and businesses, may stop functioning within hours after the commercial power is shut off.

Comcast understands this disruption to services can have a major impact on people’s lives and businesses, especially during the global pandemic.

The safety of our communities and employees is our utmost priority and Comcast takes special care during storms to ensure public safety. Once commercial power is restored, we will restore Comcast services that have been affected as quickly as possible in accordance with public safety and regulatory guidance.

Here are a few things you can do to stay informed:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Accountto check if your service has been restored.
Comcast Business customers can check their My Accountapp or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blogwhere we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we post valuable updates regularly.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast and Olympian Simone Manuel are Helping Close the Digital Divide in Oakland

6 hours ago

Today Comcast announced plans to equip 20 Oakland community centers and parks and recreation facilities with free WiFi for the next three years. As part of its Lift Zones initiative, the company will provide robust WiFi coverage in these safe spaces, to help ensure Oakalnd students can remain online during the school year and continue to participate in distance learning. The announcement was […]