Programming

Xfinity lanza una experiencia de noticias electorales interactiva, personalizada y bilingüe por X1 y Flex

1 month ago

Desde marzo, la audiencia de noticias en las plataformas de Xfinity ha aumentado en un 38% comparado con el mismo período del año pasado. Por tanto, Xfinity ha hecho aún más fácil para sus usuarios el acceso a información relacionada con las elecciones a través del menú virtual Election Central, disponible en X1 y Flex. […]

Comcast Celebra El Mes De La Herencia Hispana

1 month ago

En honor al Mes de la Herencia Hispana, que comienza el 15 de septiembre, Comcast está seleccionando miles de horas de programación y una experiencia virtual única que brindará la oportunidad, a familias e individuos de todas las edades, de aprender sobre la cultura hispana y sus tradiciones, celebrar esta comunidad especial y compartir sus […]

Cómo ayudar a que los niños mantengan un uso saludable de sus pantallas durante un verano tan inusual

3 months ago

English version begins after Spanish version. Mientras muchos niños y adolescentes continúan pasando más tiempo y energía en línea, sus padres siguen buscando cómo proveerles un balance y recuperar algo de control. Según una encuesta, el 75% de los padres admitieron que durante el comienzo de la cuarentena, sus hijos pasaban más de seis horas […]

Comcast Celebrates the 50th Anniversary of Pride Month

4 months ago

This year’s Pride celebration might look different, but the spirit of honoring equality transcends any physical barrier. While the pandemic has impacted many aspects of our lives, at Comcast, we are proud to celebrate with our LGBTQ+ community on this landmark celebration, the 50th anniversary of Pride Month—even if it’s in a virtual setting. Through […]

Keeping the Heart in (Virtual) Pride Month

4 months ago

By John Zipperer, Vice President of Media & Editorial, The Commonwealth Club of California As the Bay Area began to implement the shelter in place in early March, due to the pandemic, we knew this year’s Pride festivities might look different. We learned how the organizers of San Francisco Pride, the largest parade in San […]

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast Invests $15 Million to Expand its High-Speed Network in Modesto

1 week ago

Above Photo: City of Modesto Mayor Ted Brandvold speaking at the virtual press conference announcing Comcast’s investment in Modesto. In a virtual press conference today, Comcast announced that is investing $15 million to enhance and expand its internet infrastructure in Modesto. The network expansion project will deliver up to 10-Gigabits-per-second (Gbps) Ethernet speeds, increased capacity […]

Comcast Invests $15 Million to Expand its High-Speed Network in Modesto

1 week ago

Above Photo: City of Modesto Mayor Ted Brandvold speaking at the virtual press conference announcing Comcast’s investment in Modesto. In a virtual press conference today, Comcast announced that is investing $15 million to enhance and expand its internet infrastructure in Modesto. The network expansion project will deliver up to 10-Gigabits-per-second (Gbps) Ethernet speeds, increased capacity […]