wi-fi

California Leads The Nation In Closing The Digital Divide

3 years ago

Today, Comcast announced that the nation’s largest and most comprehensive high-speed Internet adoption program, Internet Essentials, has now connected more than four million low-income Americans, that’s more than one million households. And the State of California is leading the way to bridging the digital divide by connecting more than 150,000 low-income households benefitting more than […]

It’s Not Just Personal, It’s Business

3 years ago

By Ted Girdner, VP, Strategic Initiatives and Business Development (NAPS)—According to Pew research, eight out of 10 Americans have smartphones and many of them bring their phones to work and just about everywhere else. This BYOD (Bring Your Own Device) world can be good for business because it can save a company money as employees […]

San Francisco’s Hotel VIA Books Comcast Business for its Networking Needs

3 years ago

Comcast Business announced that Hotel VIA, located in San Francisco, has selected its high-performance Ethernet, internet, Wi-Fi and advanced voice services to deliver an unprecedented personalized hospitality experience. Supported by Comcast Business technology, the new boutique hotel offers tech-savvy travelers a customized mobile concierge app to allow guests to make decisions for their particular needs […]

La Manera Más Fácil Y Efectiva De Controlar El Uso De Internet En Casa

3 years ago

Según un estudio de Common Sense Media, más de un 60 por ciento de padres latinos piensan que sus hijos pasan mucho tiempo en internet, pero ahora tendrán más control sobre el uso tecnológico en sus hogares gracias al servicio Xfinity xFi, una experiencia personalizada de Wi-Fi la cual provee una consola digital fácil de […]

Introducing Xfinity xFi: A New Way To Personalize, Manage And Control Your Home Wi-Fi Experience

3 years ago

Available now to 10 million Xfinity Internet customers at no extra charge, xFi gives customers unprecedented visibility and control over one of the most important technologies in their home. Comcast today launched Xfinity xFi, a new and personalized Wi-Fi experience that provides a simple digital dashboard for customers to set up their home Wi-Fi network, […]

Preparing for PSPS Events

Many of us are looking forward to a return to some form of normalcy as we work to rebuild and recover from the public health crisis. Californians are clever, resilient and optimistic people and we will find joy in every season no matter what happens.

While this year will probably feel very different, one thing that will, unfortunately, remain consistent is the threat of wildfires. June 1 was the official start of fire season and at Comcast we are working tirelessly to ensure we continue to serve our customers.

Concurrent with fire season, in many parts of California, we anticipate planned power outages – called Public Safety Power Shutoffs (PSPS) – during this time, which runs from June through November. When gusty winds and dry conditions are forecasted, combined with a heightened fire risk, electricity providers pre-emptively turn off the power to protect the public.

Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event.

Comcast understands this disruption to services is frustrating and has a major impact on people’s lives and businesses. The safety of our communities and employees is our utmost priority and Comcast takes care during PSPS events to ensure public safety.

Comcast also takes care during PSPS events to ensure we’re keeping our customers informed. We’ve sent a letter and an email to our customers with important information about how to keep informed during wildfire season.

You may also see public service announcements on your local news channel reminding you how these power outages may affect your services.

Here are a few things you can do now to be prepared:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Account to check if your service has been restored.
Comcast Business customers can check their My Account app or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blog where we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we regularly post valuable updates.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast Invests $15 Million to Expand its High-Speed Network in Modesto

1 week ago

Above Photo: City of Modesto Mayor Ted Brandvold speaking at the virtual press conference announcing Comcast’s investment in Modesto. In a virtual press conference today, Comcast announced that is investing $15 million to enhance and expand its internet infrastructure in Modesto. The network expansion project will deliver up to 10-Gigabits-per-second (Gbps) Ethernet speeds, increased capacity […]

Comcast Invests $15 Million to Expand its High-Speed Network in Modesto

1 week ago

Above Photo: City of Modesto Mayor Ted Brandvold speaking at the virtual press conference announcing Comcast’s investment in Modesto. In a virtual press conference today, Comcast announced that is investing $15 million to enhance and expand its internet infrastructure in Modesto. The network expansion project will deliver up to 10-Gigabits-per-second (Gbps) Ethernet speeds, increased capacity […]