This evening 24 counties in California will be impacted by a PG&E Public Safety Power Shutoff (PSPS). These events occur when gusty winds and dry conditions are forecasted, and electricity providers pre-emptively turn off the power to protect the public from heightened fire risk. For more information about which counties will be effected please visit PG&E’s PSPS Event Page.
Comcast’s Internet, TV and landline telephone services for homes and businesses require commercial power to operate. During a PSPS event, these Comcast services may stop functioning within hours after the commercial power is shut off. Mobile phone service may also be affected by a PSPS event. You can find other helpful information regarding PSPS and Comcast services on our PSPS page.
The Xfinity Connect App helps customers stay connected to their Xfinity Voice and email services even when away from home. It is a free, downloadable app that gives you control over your Xfinity Voice and email services on your Apple and Android devices (smartphones, tablets, etc.).
With the Xfinity Connect App customers can:
- Get access to their xfinity.com email
- Get Xfinity Voice voicemails, including readable voicemail transcripts, call logs and call forwarding settings
- Make outbound calls and answer calls made to their Xfinity Voice number
- Access their Xfinity Connect Address Book.
For frequently asked questions about the Xfinity Connect App please visit here.
Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.