Holiday

Ringing in the Year of the Ox with SF Chinese Chamber of Commerce

2 weeks ago

Happy Lunar New Year! Last January we gathered in San Francisco for the Chinese New Year Parade to celebrate the new year with the San Francisco Chinese Chamber of Commerce and the community. This year, while unable to gather for a parade we are still honoring the holiday and continuing our ongoing partnership with the […]

Comcast Highlights Black Icons and Experiences Throughout Black History Month

4 weeks ago

Comcast is celebrating Black History Month with local and national efforts. A pandemic cannot stop our communities from celebrating how far history has come as well as how much further we have to go. Join us as we honor Black History this month and beyond. Black Experience on Xfinity To kick off the month, we […]

A Look Back at 2020: Our Year in Review

2 months ago

Photo caption (Left to Right): Chinese New Year Parade in January 2020, Lift Zones announcement at Boys & Girls Clubs of Fresno County, a Comcast technician examines an area after it had been burned from a wildfire, Comcast Leaders & Achievers scholarship winner, Black Joy Parade attendees in February 2020, Comcast’s accessibility leader joins a virtual LightHouse for the Blind event. Across the company and […]

Honoring the Women at Comcast Who Served Our Country

4 months ago

Featured Image (left to right): Jane Bertolo, Angelica Magpusao’s husband, Crystal Hasen during their time in the Marine Corps November is a special time at Comcast NBCUniversal when we celebrate our commitment to building an inclusive workplace for military community employees while also taking extra care to show our gratitude to military customers and communities. Comcast […]

Chinese New Year Brings Fans to Wong Fu

12 months ago

Wesley Chan had a line waiting for him when he arrived at the Xfinity booth at the San Francisco Chinese New Year Community Fair. The fans in line were there to meet Wesley because he’s a co-founder of the digital production company and YouTube channel, Wong Fu Productions. Wong Fu has been creating authentic […]

Powerful Winter Storm Creates Power Outages and Impacts Comcast Services

An “atmospheric river” winter storm has brought heavy rain, high winds, flash floods, avalanche warnings and extensive power outages to much of Northern California.

The storm has created impacts from the Sierra to Fresno, including the Bay Area and throughout numerous coastal communities. The system is expected to continue bringing heavy rain and wind to the area through Friday.

Numerous communities are experiencing power outages and thousands were told to evacuate in the Santa Cruz, California region.

Comcast services require commercial power to operate. Internet and video, as well as landline and even mobile phone services for homes and businesses, may stop functioning within hours after the commercial power is shut off.

Comcast understands this disruption to services can have a major impact on people’s lives and businesses, especially during the global pandemic.

The safety of our communities and employees is our utmost priority and Comcast takes special care during storms to ensure public safety. Once commercial power is restored, we will restore Comcast services that have been affected as quickly as possible in accordance with public safety and regulatory guidance.

Here are a few things you can do to stay informed:

Confirm your contact information at xfinity.com/myaccount—We will use this information to contact you if we expect a service disruption caused by a planned power outage. You can also use My Accountto check if your service has been restored.
Comcast Business customers can check their My Accountapp or the Comcast Business Status Center to get information and valuable updates.
Download your favorite shows and movies for offline viewing—With the Xfinity Stream app, you can watch shows and movies offline in case you lose power.
Download the Xfinity Connect App to receive Xfinity Voice calls via your mobile phone—Xfinity Voice customers can make and receive calls with their Xfinity phone number using their mobile phone.
Visit the Comcast California Blogwhere we will post information, updates and answers to commonly asked questions. On the blog, we’ve launched a special PSPS web page where you can get additional information.
Follow us on Twitter — our handle is @ComcastCA and we post valuable updates regularly.

Even if power is off, Comcast’s team never stops working for you. From our family to yours, we hope you remain safe.

Comcast and Olympian Simone Manuel are Helping Close the Digital Divide in Oakland

6 hours ago

Today Comcast announced plans to equip 20 Oakland community centers and parks and recreation facilities with free WiFi for the next three years. As part of its Lift Zones initiative, the company will provide robust WiFi coverage in these safe spaces, to help ensure Oakalnd students can remain online during the school year and continue to participate in distance learning. The announcement was […]