To help residents and emergency personnel stay connected during the recent historic rainstorms, Comcast’s network of nearly 147,000 public Xfinity WiFi hotspots throughout Northern and Central California are now available and free for anyone to use, including non-Xfinity customers. How to Get Connected For a map of public Xfinity WiFi hotspots, which are located both […]
Comcast Joins United Way of Merced County’s Efforts to Support Merced During Time of Crisis
This week, the City of Merced issued an evacuation order for some areas due to flooding risk from the overflowing Bear Creek. The city joined Merced County in declaring a local emergency to mobilize emergency crews together. An evacuation center has been opened at the Merced County Fairgrounds located at 900 MLK Jr. Way, Merced […]
Information for Customers Impacted by California Storms
We’re committed to keeping you connected. Storms in your area could affect your Xfinity or Comcast Business services. Typically, during severe weather conditions, the two biggest impacts are commercial power outages and damage to our network. We work around the clock and use all our resources to restore services as quickly and as safely as […]
Comcast Crews Are Working Diligently to Identify Damaged Equipment and Restore Services After Storm
Comcast crews continued to work throughout the day last night and today, making progress in restoring services for residential and commercial customers. According to the San Francisco Chronicle, a dry Friday morning will offer bursts of sunshine in parts of the Bay Area. It will also give residents along the coast a chance to […]
Comcast Assessing Equipment and Service Damage After Historic Storm
4:30 PM PT Update: As of this evening, PG&E’s Outage Map shows parts of the North Bay experiencing significant power outages. Our technicians are currently waiting for power to be restored in the region to determine if repairs to our network are needed. Our network technicians can’t access these locations until PG&E has deemed them […]
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